FAQ

  • How long will it take for my order to arrive?
  • Will I be reimbursed for any return shipping costs?
  • How will I report damage or defective product?
  • Is your web site secure for processing credit card information?
  • How long will it take for my order to arrive?

    All orders are shipped within 2-3 daysin the US and 7-10 days to other countries.Allow 7-10 business days for your order to arrive. We will not be responsible for theft of orders or delivery to wrong addresses. Notify us via e-mail if you do not receive your order within 15 days.

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    Will I be reimbursed for any return shipping costs?

    We do not reimbuse for any shipping charges for products returned for any reasoms that are not the fault of patchespetworld.


    How will I report damage or defective product?

    Send us an e-mail to patchespetworld@                                 and include information of how the product is defective or damaged.We will reply with instructions on how to return the product.


    Is your web site secure for processing credit card information?

    We make every effort to process your credit card and personal information with a securely encripted program. We value your trust very highly and we do not sell or give your personal information to 3rd parties.